Privacy Policy

PRIVACY POLICY

Cintrón Real Estate
https://islabellaproperties.com

Last update:

February 20, 2026

1. INTRODUCTION

Welcome(to) to islabellaproperties.com (the “Site”), operated by Cintrón Real Estate, represented by Alex Cintrón, Realtor (“Company”, “we”, “our”).

We are committed to protecting the privacy and security of the personal information of our visitors, clients, and prospective clients. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or interact with our real estate services.

By using this Site, you agree to the practices described in this Policy.

2. LEGAL APPLICABILITY

This Policy is developed in accordance with best practices and applicable laws, including:

  • Federal Trade Commission Act (FTC)

  • California Online Privacy Protection Act (CalOPPA)

  • California Consumer Privacy Act (CCPA) and CPRA (as a national privacy standard)

  • Children's Online Privacy Protection Act (COPPA)

  • Data protection and breach notification laws applicable in Puerto Rico and the United States

  • Federal guidelines on digital advertising and data collection

Although we operate primarily in Puerto Rico, we apply enhanced privacy standards to protect all users.

3. INFORMATION WE COLLECT

A. Information provided voluntarily

We may collect information when you:

  • Complete contact forms

  • Request information about properties

  • Request property valuation (CMA)

  • Sign up to receive listings or alerts

  • You communicate via email, phone, or social media.

The information may include:

  • Full Name

  • Email

  • Phone number

  • Physical Address

  • Real estate preferences

  • Information about properties

  • Any information submitted voluntarily

B. Information collected automatically

When you visit the Site, we may collect:

  • IP Address

  • Approximate location

  • Browser type and device

  • Visited pages

  • Navigation time

  • Ad Interactions

C. Cookies and Tracking Technologies

We use:

  • Essential site cookies

  • Google Analytics

  • Facebook/Meta Pixel

  • Google Ads tracking

  • Remarketing cookies

  • MLS and CRM provider technologies

These tools help to:

  • Analize traffic

  • Improve user experience

  • Show relevant ads

  • Measuring advertising campaigns

You can control cookies from your browser settings.

4. USE OF INFORMATION

We use the information to:

  • Respond to requests and inquiries

  • Provide Real Estate services

  • Present relevant properties

  • Contact you about buying or selling real estate

  • Digital marketing and advertising campaigns

  • Improve site performance

  • Comply with legal and regulatory obligations

We do not sell personal information to third parties.

5. THIRD-PARTY INTEGRATIONS (MLS AND REAL ESTATE TECHNOLOGY)

Our site may use external tools, including:

  • MLS Systems

  • iHomeFinder / Optima Express

  • Email marketing platforms

  • Real Estate CRM

  • Publicity platforms

These providers may process data in accordance with their own privacy policies.

6. DIGITAL ADVERTISING AND REMARKETING

We may use advertising services such as:

  • Google Ads

  • Meta (Facebook and Instagram Ads)

These platforms may display ads based on previous visits to our site using cookies or digital identifiers.

Users can manage advertising preferences through

  • Google Ad Settings

  • Meta Ad Preferences

7. LEGAL BASIS FOR PROCESSING

We process information based on:

  • User consent

  • Legitimate commercial interest

  • Direct service requests

  • Compliance with legal obligations

8. USER PRIVACY RIGHTS

Depending on your jurisdiction, you may be able to request:

  • Access to your personal information

  • Correction of inaccurate data

  • Deletion of information

  • Data usage restriction

  • Opt out of marketing communications

To exercise these rights:

📧 E-mail: cintronrealestatepr@gmail.com

We will respond within a reasonable time in accordance with applicable law.

9. INFORMATION SECURITY

We implement reasonable security measures including:

  • SSL Certificate (HTTPS)

  • Restricted access to data

  • Password-protected systems

  • Basic web security monitoring

Although we apply reasonable commercial measures, no Internet transmission is completely secure.

10. INFORMATION RETENTION

We retain information only for as long as necessary to:

  • Provide Real Estate services

  • Comply with legal requirements

  • Maintain legitimate business records

11. MINORS OF AGE

This site is not intended for children under 13 years of age.

We do not intentionally collect personal information from minors in accordance with COPPA.

12. EXTERNAL LINKS

El Sitio puede contener enlaces a terceros (MLS, portales inmobiliarios, redes sociales).
We are not responsible for their privacy practices.

13. DO NOT TRACK

Currently, the Site does not respond to "Do Not Track" signals due to the absence of uniform standards in the industry.

14. DATA TRANSFER

The information may be stored and processed on servers located within the United States.

By using the Site, you consent to this transfer.

15. CHANGES TO THIS POLICY

We may update this Policy periodically.
The update date will reflect the current version.

16. CONTACT INFORMATION

Cintrón Real Estate
Alex Cintrón, Realtor

🌐 https://islabellaproperties.com
📧 cintronrealestatepr@gmail.com

For matters related to privacy or personal data, you can contact us using the information above.

 

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